FAQ

When I will receive my Discount+ Card?

You will receive your Discount+ Card by email minutes CHECK ALSO YOU SPAM FOLDER after your purchase. Just print it and begin your booking.

Are there any extra taxes or hidden fees in the price of the Discount+ Card?

No, the price of the Discount+ Card is stated on the site. The price is definitive, and all taxes are included. There are no hidden fees.

Can I gift a Discount+ Card?

Of course, but please use the name of the future cardholder, as the cards will be registered under this name.

Can a friend use my Discount+ Card?

No, the Discount+ Card is registered by name, so you cannot lend it to a friend, but they can always take part in the activities with you and also benefit from the 15% discount.

How many people can enjoy the discount?

Each Discount+ Card is valid for up to 8 people and for one vehicle.

Do I need to use the US or CR rent a car website to book my vehicle?

Never book you car with an US website, since their price for Costa Rica are not accurate. For more information contact our Support.

What will happen if my trip is cancelled?

We will reimburse you for the cost of your Discount+ Card after the verification of your cancellation.

What if my trip is pushed back?

We will modify your dates.

What will happen if my card is lost or stolen?

Easy - just print It again!

Do you have a money back policy?

We have a real money back guarantee. We will attempt to resolve any issues you encounter, but no refunds will be issued without contacting us first or not using it.

How long are the Discount+ Cards valid?

The card is automatically valid starting on your date of arrival. However, you can purchase a Discount+ Card (put your arrival date in the form) and book with our Affiliates anytime before your arrival in the country.

Do I have to give any bank or credit card information to buy a Discount+ Card?

We will never ask for such information. Online payments are exclusively performed through PayPal, to give you complete security and a guarantee.

Do you have access to my bank information, or will you keep it?

No, because we will never ask you for or have access to your bank information.

Is your website secure?

Yes, Costa Rica Discount+ is SSL certified.

What is an SSL certification?

An SSL (Secure Sockets Layer) certificate is a digital certificate that authenticates the identity of a website and encrypts information sent to the server using SSL technology. Encryption is the process of scrambling data into an undecipherable format that can only be returned to a readable format with the proper decryption key.

How does this work for car rentals?

Once you bought our Discount Card you will receive our affiliate's contact list. Just call or email to them and do your booking. If you need assistance we will be here for you, no worry!